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Legal Notice Please review the following terms that govern your use of the Beat Poet eStore. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Since we may revise these terms at any time, you should visit this page often to review the terms of use. Beat Poet makes every effort to represent as accurately as possible the colours, styles and fits of our products. Please note, the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours of products shown on our site. Unless otherwise noted, all materials, including images, photographs and written and other materials that are part of this site (collectively, the "Contents") are copyrights and/or other intellectual property owned, controlled or licensed by Beat Poet. The site as a whole is protected by copyright and all worldwide rights, titles and interests in and to which are owned by Beat Poet. All orders are subject to the availability of stock. Beat Poet reserves the right to cancel any order for any reason, at which time, you will be notified via email. All monies will be refunded in the form of original payment. Privacy & Security We value our customers and respect their privacy. We only collect relevant customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We do not disclose your personal information to third parties, other than for the purpose of processing payments for the items you have ordered. We reserve the right to discontinue the use of this website to any person(s) who provides us with false or misleading information. Shipping & Handling All orders within Australia incur a flat rate shipping fee of $9.90 unless otherwise indicated during checkout and will be delivered by Australian Post Express within 2-5 working days. Capital city addresses tend to incur faster delivery times, than non-capital cities. If no-one is available to sign for the parcel a card will be left to arrange re-delivery or collection at your local Post Office. We do deliver to PO Boxes within Australia. International orders: At this time we do not deliver internationally, however we are working to make the Beat Poet estore available internationally very quickly. If you are ordering from outside of Australia please email is directly and we may be able to sort something out for you. All of our international orders will be insured for their full value. Therefore, the total value of the order will be shown on the customs declaration. We will not be held responsible for any additional duties/taxes incurred by your country, so please check with your local Customs for any restrictions and charges. Should you refuse to pay any additional charges and your order is returned to us, we reserve the right to deduct these costs from your refund. Payment All prices quoted on our website are in Australian Dollars (AUD) and are Goods & Services Tax (10%) exclusive. For all Australian orders we accept payment using Visa, Mastercard or American Express credit cards, PayPal or Direct Bank Deposit (via the internet or through a bank teller). For all international orders we only accept PayPal. All purchases will be charged in Australian Dollars only. Please be aware that your bank and/or credit card company may charge you a currency conversion fee. Please check with your banking institution for any fees you may incur prior to placing your order as we are not responsible for any additional fees charged to you by any third party. All Direct Deposit must be received/cleared within four (4) business days. If payment has not cleared within this time frame, we reserve the right to cancel the order. Returns & Exchanges Your satisfaction with your purchased product is extremely important to us. If for any reason you are not completely satisfied, we will gladly issue an exchange or refund (please notify us which you would prefer) provided that the following conditions are met: 1. All items must be in 100% new condition, unworn, unwashed, unaltered and with all tags still attached. The condition of returned items will be determined by Beat Poet. 2. We are notified of your intention to exchange or return by email within seven (7) days of the date of delivery. 3. You follow our instructions sent to you via email for the return of the item/s. Your return must be received by us within ten (10) days of the date of delivery within Australia, if international then fourteen (14) days, no slower than registered air mail. Please note, returned items must be packaged safely and securely as we cannot accept returns that have been damaged through postage. The return postage cost is the responsibility of the customer. Furthermore the processing of your exchange or refund may take up to five (5) days, after Beat Poet has received the original goods. We will repost your exchanged item free of charge or refund. Sale/Pre-Ordered Items: For sale/pre-ordered items or discount codes used, we are unable to offer a refund. However you are welcome to have a store credit issued to your Beat Poet account that will be valid for the season of clothing purchased, generally 6 months.
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